Skip to main content
Upstack Data

TikTok’s algorithm is hungry. Feed it signal it can actually use.

TikTok’s Events API needs identity-rich conversion events to optimize for Complete Payment. Upstack sends enriched server-side events so TikTok’s algorithm learns from real buyers — not anonymous pageviews.

The same identity enrichment that pushes Meta EMQ to 7.5+, applied to TikTok.

Trusted by 1,000+ Shopify brands running TikTok, Meta, and Google ads

4.9/5 on Shopify App Store

1,000+

Brands

40%+

Matched events

<20 min

Setup

TikTok is scaling your spend but can’t tell which conversions are real.

You’re getting reach and clicks, but the algorithm can’t close the loop on who actually bought. Without strong identity signals in the Events API, TikTok optimizes for engagement — not purchases. Your creative isn’t the problem. Your conversion signal is.

Most brands can’t optimize for Complete Payment because TikTok doesn’t receive enough matched purchase events. They’re stuck optimizing for clicks  — attracting clickers, not buyers.

The lower-funnel lock

What TikTok SeesRealityImpact
Lots of clicks and viewsEasy to match — user was in TikTokAlgorithm optimizes for engagement, not revenue
Very few matched purchasesPurchases happen on your site, not in TikTokCan’t optimize for Complete Payment
Stuck on ClickThrough optimizationNot enough purchase signal to go lower-funnelTikTok finds clickers, not buyers
CPA unstable at scaleAlgorithm trained on incomplete dataCan’t profitably increase spend

“It wasn’t a creative problem. It wasn’t a budget problem. It was an identity problem.”

— Montreal Weights Team

Identity-enriched Events API. Complete Payment unlocked.

Upstack enriches every conversion event with identity so TikTok can match purchases to real users and optimize for revenue — not just clicks.

Step 1

Capture

Server-side event capture bypasses ad blockers, Safari ITP, and iOS restrictions. Events TikTok’s pixel misses, Upstack catches. 99.9% event capture rate vs. 40–60% for browser pixels.

Step 2

Resolve

Upstack ID builds a persistent identity graph connecting the same person across devices and sessions for up to one year. A TikTok ad click on mobile becomes a desktop purchase with full attribution.

Step 3

Signal

Enriched events carry hashed email, phone, and TikTok click ID (ttclid) through the Events API. TikTok matches more conversions to real users, and Complete Payment optimization becomes viable.

The Complete Payment unlock

Without identity enrichment, most brands are stuck optimizing for ClickThrough or Add to Cart because TikTok doesn’t receive enough matched purchase events. Upstack breaks this ceiling by enriching every purchase event with hashed email, phone, and ttclid — so TikTok can match them and unlock lower-funnel optimization. The difference: TikTok finding you clickers vs. TikTok finding you buyers.

From awareness channel to performance channel.

MetricWithout UpstackWith Upstack
Event deliveryBrowser pixel (40–60% capture)Server-side (99.9% capture)
Purchase matchingLow — most events anonymousHigh — enriched with identity
Optimization eventClickThrough / Add to CartComplete Payment
CPA at scaleUnstable — collapses with spendStable — trains on real buyers
TikTok’s roleAwareness channelPerformance channel

Perfect White Tee

−33% CAC on Meta

Same identity enrichment that pushes Meta EMQ to 7.5+ also powers TikTok Events API. If it fixes Meta matching, it fixes TikTok matching.

90x ROI

Paire

−20% CAC cross-platform

Identity resolution works across ad platforms — the architecture is the same. MER improved 24% and blended NET ROAS jumped 40%.

25x ROI

Champo

+128% identified customers

36K additional customers identified per month. 128% more conversions matchable on every platform including TikTok.

60x ROI
“We didn’t change our creative. We didn’t change our strategy. We just plugged in Upstack — and Meta started working.”

Nathan Yun

Founder, Paire

The same mechanism that fixed Paire’s Meta performance applies directly to TikTok. Fix the data, not the creative. The algorithm does the rest.

What Upstack sends through TikTok’s Events API.

Raw events without identity data are nearly invisible to TikTok’s matching system. Upstack enriches every event with the identity parameters TikTok needs.

ParameterWhat We SendWhy It Matters
Email addressHashed, resolved from identity graphPrimary matching signal for user identification
Phone numberE.164 format, hashedStrong secondary matching signal
Click ID (ttclid)Captured at ad click, persisted across sessionsDeterministic click-to-conversion matching
Client IPFirst-partyNetwork-level identity signal
User agentBrowser/device infoDevice-level matching
External IDUpstack persistent IDCross-session, cross-device identity

Same identity graph. Every platform.

TikTok’s Events API is architecturally similar to Meta’s Conversions API. The same identity resolution powers both — plus Google Enhanced Conversions and Klaviyo flow recovery. One visitor. One identity. Every platform gets enriched data from the same source.

TikTok IS a performance channel. It just needs identity-rich data to prove it.

Unlock Complete Payment optimization

Most brands can’t optimize for purchases on TikTok because the algorithm doesn’t receive enough matched purchase events. Upstack breaks that ceiling by enriching every purchase with identity.

Same integration that fixes Meta and Google

One identity graph powers every destination. If you’re already using Upstack for Meta, adding TikTok is a 5-minute dashboard toggle. No additional code, no additional setup.

Creative attribution that tells you what actually converts

On TikTok, creative IS the targeting. When purchase events are matched to ad clicks, you see which creatives drive revenue — not just engagement. Optimize for converting, not entertaining.

Turn TikTok from awareness channel to performance channel

Without identity data, TikTok stays an expensive awareness play. With it, TikTok becomes a scalable performance channel with stable CPA and purchase-optimized campaigns.

One identity layer. Every platform optimizes better.

The same identity resolution that enriches TikTok Events API also powers Meta CAPI, Google Enhanced Conversions, and Klaviyo flow recovery.

Frequently asked questions about TikTok Events API

Stop letting TikTok optimize on incomplete data.

TikTok’s algorithm needs matched purchase events to find more buyers. Fix the identity layer and unlock real lower-funnel optimization. Same integration that fixes Meta and Google also fixes TikTok.

Cancel anytime

Not ready for a trial? Book a 15-minute walkthrough or read our DTC tracking guide.

4.9/5 Rating