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MNTN

Send every BigCommerce event to MNTN, server-side

Q: How do I check that BigCommerce events are reaching MNTN?

Open MNTN › Performance › Conversions. Matched conversions report the household attribution window they fell inside.

Q: Will a purchase be counted twice?

No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.

Q: How long does it take to connect BigCommerce to MNTN?

Most brands are live in under 20 minutes. Once BigCommerce is connected, every destination receives the same resolved events, MNTN included.

Each event is resolved to a person against a 750M+ device graph before it reaches MNTN, with restored click IDs, deduplicated conversions and delivery you can audit.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a BigCommerce event reaches MNTN. Captured on the server, resolved to a person, then sent.

01 Capture

Captured from BigCommerce

Server-side capture of BigCommerce storefront and checkout events, resolved and forwarded downstream.

See the BigCommerce integration

BigCommerceWhat it sends

order_idBigCommerce order
email / phonecheckout contact
customer_idBigCommerce customer record
productscatalog items on the order
total_inc_taxorder value

02 Understand

Resolved to one person before it leaves

Every BigCommerce event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.

Ad platforms accept almost anything and tell you very little. These controls exist so you can see what was sent and what was accepted, rather than inferring it from a reporting gap.

03 Activate

Delivered to MNTN

Forward resolved conversions to MNTN so connected-TV spend is judged against orders rather than against household reach.

See the MNTN integration

MNTNWhat it receives

hashed email / phonematch a purchase to an exposed household
ip / user_agenthousehold matching for a no-click channel
event_iddedupe against site-side reporting
value / currencymeasure television on revenue
order timestampplace the order inside the airing window

The catch

BigCommerce's hosted checkout limits what a browser tag can see at the moment of purchase, which is exactly the moment that matters for conversion tracking.

Where to check in MNTNDelivery you can audit

MNTN Performance Conversions

Matched conversions report the household attribution window they fell inside.

What changes

What changes when BigCommerce feeds MNTN. Two gains on the MNTN side, two on the BigCommerce side.

MNTN

Server-side delivery

Events reach MNTN through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.

MNTN

Identity-resolved events

Events sent to MNTN carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

BigCommerce

Every event, server-side

Storefront and checkout events are captured from BigCommerce on the server, independent of the browser.

BigCommerce

One setup, every destination

Connect BigCommerce once and forward to every ad platform, email tool and warehouse you run.

Setup

Live in under 20 minutes.

Connect BigCommerce once and every destination, MNTN included, is forwarded the same resolved events.

Upstack dashboardExample

BigCommerce Data source Connected

MNTN Destination Healthy

Read the full MNTN setup guide

01

Connect BigCommerce

Server-side capture of BigCommerce storefront and checkout events, resolved and forwarded downstream.
02

Add the MNTN destination

Under Destinations, add MNTN. Every resolved BigCommerce event is then forwarded to it.
03

Check delivery to MNTN

Every conversion is inspectable from the moment it fires to the moment the platform confirms it.