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Phoenix Technologies - Criteo

Send every Phoenix Technologies event to Criteo, server-side

Q: How do I check that Phoenix Technologies events are reaching Criteo?

Open Criteo Management Center › Assets › Events. The event log shows server-side arrivals and the identifiers they carried.

Q: Will a purchase be counted twice?

No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.

Q: How long does it take to connect Phoenix Technologies to Criteo?

Most brands are live in under 20 minutes. Once Phoenix Technologies is connected, every destination receives the same resolved events, Criteo included.

Each event is resolved to a person against a 750M+ device graph before it reaches Criteo, with restored click IDs, deduplicated conversions and delivery you can audit.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a Phoenix Technologies event reaches Criteo. Captured on the server, resolved to a person, then sent.

01 Capture

Captured from Phoenix Technologies

Capture Phoenix Technologies orders from the server, including the upsell sequence, so the complete order value reaches every downstream tool.

See the Phoenix Technologies integration

Phoenix TechnologiesWhat it sends

order_idPhoenix order reference
email / phonecontact from the order record
line_itemsinitial purchase and any upsells
total / rebill_amountfirst charge separated from recurring
transaction_stateapproved, declined or rebill

02 Understand

Resolved to one person before it leaves

Every Phoenix Technologies event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.

Ad platforms accept almost anything and tell you very little. These controls exist so you can see what was sent and what was accepted, rather than inferring it from a reporting gap.

03 Activate

Delivered to Criteo

Send resolved conversions to Criteo so retargeting stops re-serving people who already bought, and starts optimizing on the ones who did.

See the Criteo integration

CriteoWhat it receives

hashed emailmatch the buyer for suppression and matching
criteo_click_idcredit the click
event_iddedupe against the OneTag
value / currencyvalue-based bidding
product idssuppress the exact items already bought

The catch

Rebills look exactly like new orders to an ad platform.

Forwarding them as conversions teaches the algorithm to bid for customers you already have, and inflates acquisition performance by the entire recurring base.

Where to check in CriteoDelivery you can audit

Criteo Management Center Assets Events

The event log shows server-side arrivals and the identifiers they carried.

What changes

What changes when Phoenix Technologies feeds Criteo. Two gains on the Criteo side, two on the Phoenix Technologies side.

Criteo

Server-side delivery

Events reach Criteo through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.

Criteo

Identity-resolved events

Events sent to Criteo carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Phoenix Technologies

Every event, server-side

Storefront and checkout events are captured from Phoenix Technologies on the server, independent of the browser.

Phoenix Technologies

One setup, every destination

Connect Phoenix Technologies once and forward to every ad platform, email tool and warehouse you run.

Setup

Live in under 20 minutes.

Connect Phoenix Technologies once and every destination, Criteo included, is forwarded the same resolved events.

Upstack dashboardExample

Phoenix Technologies Data source Connected

Criteo Destination Healthy

Read the full Criteo setup guide

01

Connect Phoenix Technologies

Capture Phoenix Technologies orders from the server, including the upsell sequence, so the complete order value reaches every downstream tool.
02

Add the Criteo destination

Under Destinations, add Criteo. Every resolved Phoenix Technologies event is then forwarded to it.
03

Check delivery to Criteo

Every conversion is inspectable from the moment it fires to the moment the platform confirms it.

FAQ

Questions about Phoenix Technologies and Criteo.

How do I check that Phoenix Technologies events are reaching Criteo?

Open Criteo Management Center › Assets › Events. The event log shows server-side arrivals and the identifiers they carried.

Will a purchase be counted twice?

No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.

How long does it take to connect Phoenix Technologies to Criteo?

Most brands are live in under 20 minutes. Once Phoenix Technologies is connected, every destination receives the same resolved events, Criteo included.