- US device IDs in the graph
- 750M+
- Match rate on events
- 90%+
- Identity window, per customer
- Lifetime
- Most brands are live
- <20 min
How it flows
How a Shopify event reaches Vibe. Captured on the server, resolved to a person, then sent.
01 Capture
Captured from Shopify
One Upstack app setup that captures Shopify storefront and checkout events with the Upstack Pixel, records every order directly from Shopify, and forwards both to every tool you spend on.
See the Shopify integration →
ShopifyWhat it sends order_idShopify order and checkout tokenemail / phonecustomer contact from checkoutcustomer_idShopify customer record, if they have oneline_itemsproducts, variants and quantitiestotal / subtotal / discountorder economics
02 Understand
Resolved to one person before it leaves
Every Shopify event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.
How resolution works →
Resolved before it is sent - IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.- DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
- Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.
03 Activate
Delivered to Vibe
Send resolved conversions to Vibe so streaming TV campaigns are attributed to the orders they drove.
See the Vibe integration →
VibeWhat it receives hashed email / phonematch a purchase to an exposed householdip / user_agenthousehold matching for a no-click channelorder timestampplace the order inside the campaign windowvalue / currencymeasure streaming on revenueevent_iddedupe against site-side reporting
The catch
Shopify brands almost always have a pixel already firing.
Sending server events alongside it without a shared event ID is how a single purchase becomes two conversions and your reported ROAS quietly doubles. Upstack records one Purchase per Shopify order ID, so the pixel's copy and Shopify's own copy of an order count once.
Where to check in VibeDelivery you can audit
Vibe › Campaigns › Conversions
Matched conversions report the campaign window they were attributed inside.
What changes
What changes when Shopify feeds Vibe. Two gains on the Vibe side, two on the Shopify side.
Vibe
Server-side delivery
Events reach Vibe through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.
Vibe
Identity-resolved events
Events sent to Vibe carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.
Shopify
Orders recorded from Shopify itself
Purchases also reach Upstack directly from Shopify, about 10 minutes after the order, so an order still counts when an ad blocker stopped the pixel or the shopper closed the page.
Shopify
Recognize returning customers
Shopify customer IDs, emails and phones are matched against the graph, so repeat buyers are identified across devices.
Setup
Live in under 20 minutes.
App install, no theme edits and no developer.
Upstack dashboardExample
Shopify Data source Connected
Vibe Destination Healthy
Read the full Vibe setup guide → -
01
Connect Shopify
In the Upstack dashboard, open System, then Data Sources, and click Connect Shopify. Approve the install in your Shopify Admin: Upstack reads products, orders and customers, and writes only its own pixel.
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02
Add the Vibe destination
Under Destinations, add Vibe. Every resolved Shopify event is then forwarded to it.
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03
Check delivery to Vibe
Every conversion is inspectable from the moment it fires to the moment the platform confirms it.
FAQ
Questions about Shopify and Vibe.
How do I check that Shopify events are reaching Vibe?
Open Vibe › Campaigns › Conversions. Matched conversions report the campaign window they were attributed inside.
Will a purchase be counted twice?
No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
Do I need a developer to connect Shopify to Vibe?
No. Shopify connects as an app install with no theme edits, and most brands are live in under 20 minutes. Headless storefronts add the Upstack Pixel script instead of the theme app extension.