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Send events from your Stripe-billed app to Snapchat

Q: Do I still need the Snap browser pixel?

Server-side delivery works on its own, but running both gives Snap the strongest signal. As long as the Snap Pixel ID matches between your browser pixel and the Upstack destination, Snapchat’s deduplication prevents double counting.

Q: What permissions does the Conversions API token need?

The token must have permission to send events on behalf of your ad account. Generate it with the minimum scope needed for sending conversion events: Upstack does not need management or spending permissions.

Q: Which customer parameters are sent to Snapchat?

Events carry hashed email and phone plus the Snap click ID (ScCid, or lowercase sccid, from the ad URL) when available.

Q: How do I check that Stripe events are reaching Snapchat?

Upstack marks the destination Healthy, and Events Manager in Snapchat Ads Manager shows events from your Conversions API integration. Match quality and conversion attribution build over the following 24 to 48 hours.

Q: How long does it take to connect Stripe to Snapchat?

Most brands are live in under 20 minutes. Once Stripe events reach Upstack, every destination receives the same resolved events, Snapchat included.

Each event is resolved to a person against a 750M+ device graph before it reaches Snapchat, with restored click IDs, deduplicated conversions and delivery you can audit.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a Stripe event reaches Snapchat. Sent from your app, resolved to a person, then forwarded.

01 Capture

Captured from Stripe

For apps that bill through Stripe, send payment and subscription events to Upstack with the Upstack Pixel and JavaScript SDK, resolved to a customer before they reach the tools you spend on.

See the Stripe integration

StripeWhat it sends

subscription_initial_purchaseyou fire it for the first subscription order
subscription_recurring_purchaseon invoice.paid for an existing subscription
payment_succeededmaps to invoice.paid or charge.succeeded
payment_refundedmaps to charge.refunded
amount / currencyamount in cents, with invoiceId and subscriptionId

02 Understand

Resolved to one person before it leaves

Every Stripe event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.

Ad platforms accept almost anything and tell you very little. These controls exist so you can see what was sent and what was accepted, rather than inferring it from a reporting gap.

03 Activate

Delivered to Snapchat

Send identity-resolved events to the Snapchat Conversions API with restored identifiers.

See the Snapchat integration

SnapchatWhat it receives

hashed email / phoneConversions API matching
click IDattribute the swipe
event_iddedupe
price / currencyvalue optimization

The catch

A retried payment produces several Stripe objects for one purchase.

Forwarding each as a conversion inflates reported performance by the retry rate, which is highest on exactly the campaigns bringing in the least reliable payment methods. Fire the Upstack event when Stripe reports the payment succeeded (invoice.paid or charge.succeeded), so only the settled payment becomes a conversion.

Where to check in SnapchatDelivery you can audit

Snapchat Ads Manager Events Manager

where Conversions API events are listed with their match status.

What changes

What changes when Stripe feeds Snapchat. Two gains on the Snapchat side, two on the Stripe side.

Snapchat

Server-side delivery

By default Upstack sends events to Snapchat from its servers as well as through the Snapchat tag, so an event an ad blocker or browser privacy setting stops in the browser still arrives from the server.

Snapchat

Identity-resolved events

Events sent to Snapchat carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Stripe

Subscription purchases as events

Fire subscription_initial_purchase for the first order and subscription_recurring_purchase each time a renewal is paid, so first orders and renewals are reported separately.

Stripe

Payments and refunds

payment_succeeded, payment_failed and payment_refunded each map to a Stripe event (invoice.paid or charge.succeeded, invoice.payment_failed, charge.refunded), so money events reach Upstack when your app fires them.

Setup

Live in under 20 minutes.

You need admin access to your Snapchat Ads account.

Upstack dashboardExample

Snapchat Destination Healthy

Read the full Snapchat setup guide

01

Install the Upstack Pixel and SDK

Add the Upstack Pixel to your app, then fire the subscription and payment events with the JavaScript SDK when Stripe reports them, such as subscription_recurring_purchase when invoice.paid fires for an existing subscription.
02

Add the Snapchat destination

Under Destinations, add Snapchat with your Snap Pixel ID (a UUID) and a Conversion API Token generated on the Business Details page in Snapchat Business Manager, typically over 100 characters long.
03

Check events in Snap Events Manager

Upstack marks the destination Healthy, and Events Manager in Snapchat Ads Manager shows events from your Conversions API integration. Match quality and conversion attribution build over the following 24 to 48 hours.

FAQ

Questions about Stripe and Snapchat.

Do I still need the Snap browser pixel?

Server-side delivery works on its own, but running both gives Snap the strongest signal. As long as the Snap Pixel ID matches between your browser pixel and the Upstack destination, Snapchat’s deduplication prevents double counting.

What permissions does the Conversions API token need?

The token must have permission to send events on behalf of your ad account. Generate it with the minimum scope needed for sending conversion events: Upstack does not need management or spending permissions.

Which customer parameters are sent to Snapchat?

Events carry hashed email and phone plus the Snap click ID (ScCid, or lowercase sccid, from the ad URL) when available.

How do I check that Stripe events are reaching Snapchat?

Upstack marks the destination Healthy, and Events Manager in Snapchat Ads Manager shows events from your Conversions API integration. Match quality and conversion attribution build over the following 24 to 48 hours.