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Send every Phoenix Technologies event to OpenAI Ads, server-side

Each event is resolved to a person against a 750M+ device graph before it reaches OpenAI Ads, with restored click IDs, deduplicated conversions and delivery you can audit.

US device IDs in the graph
750M+
Match rate on events
90%+
Identity window, per customer
Lifetime
Most brands are live
<20 min

How it flows

How a Phoenix Technologies event reaches OpenAI Ads. Captured on the server, resolved to a person, then sent.

01 Capture

Captured from Phoenix Technologies

Capture Phoenix Technologies orders from the server, including the upsell sequence, so the complete order value reaches every downstream tool.

See the Phoenix Technologies integration
Phoenix TechnologiesWhat it sends
  • order_idPhoenix order reference
  • email / phonecontact from the order record
  • line_itemsinitial purchase and any upsells
  • total / rebill_amountfirst charge separated from recurring
  • transaction_stateapproved, declined or rebill

02 Understand

Resolved to one person before it leaves

Every Phoenix Technologies event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works
Upstack DataResolved before it is sent
  • IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
  • customer_typeNew or returning, resolved before send.
  • DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
  • Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.

Ad platforms accept almost anything and tell you very little. These controls exist so you can see what was sent and what was accepted, rather than inferring it from a reporting gap.

03 Activate

Delivered to OpenAI Ads

Forward identity-resolved conversions to OpenAI Ads, so a channel with no established attribution history starts with clean server-side measurement.

See the OpenAI Ads integration
OpenAI AdsWhat it receives
  • hashed email / phoneidentity matching on arrival
  • click / session referencecredit the assistant interaction
  • event_iddedupe against any browser-side report
  • value / currencyvalue-based optimization
  • external_idstable person across sessions

The catch

Rebills look exactly like new orders to an ad platform.

Forwarding them as conversions teaches the algorithm to bid for customers you already have, and inflates acquisition performance by the entire recurring base.

Where to check in OpenAI AdsDelivery you can audit

OpenAI Ads Measurement Conversions

Server-reported conversions list the parameters that arrived with them.

What changes

What changes when Phoenix Technologies feeds OpenAI Ads. Two gains on the OpenAI Ads side, two on the Phoenix Technologies side.

OpenAI Ads

Server-side delivery

Events reach OpenAI Ads through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.

OpenAI Ads

Identity-resolved events

Events sent to OpenAI Ads carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Phoenix Technologies

Every event, server-side

Storefront and checkout events are captured from Phoenix Technologies on the server, independent of the browser.

Phoenix Technologies

One setup, every destination

Connect Phoenix Technologies once and forward to every ad platform, email tool and warehouse you run.

Setup

Live in under 20 minutes.

Connect Phoenix Technologies once and every destination, OpenAI Ads included, is forwarded the same resolved events.

Upstack dashboardExample
Phoenix Technologies Data source Connected
OpenAI Ads Destination Healthy
Read the full OpenAI Ads setup guide
  1. 01

    Connect Phoenix Technologies

    Capture Phoenix Technologies orders from the server, including the upsell sequence, so the complete order value reaches every downstream tool.

  2. 02

    Add the OpenAI Ads destination

    Under Destinations, add OpenAI Ads. Every resolved Phoenix Technologies event is then forwarded to it.

  3. 03

    Check delivery to OpenAI Ads

    Every conversion is inspectable from the moment it fires to the moment the platform confirms it.

FAQ

Questions about Phoenix Technologies and OpenAI Ads.

How do I check that Phoenix Technologies events are reaching OpenAI Ads?

Open OpenAI Ads › Measurement › Conversions. Server-reported conversions list the parameters that arrived with them.

Will a purchase be counted twice?

No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.

How long does it take to connect Phoenix Technologies to OpenAI Ads?

Most brands are live in under 20 minutes. Once Phoenix Technologies is connected, every destination receives the same resolved events, OpenAI Ads included.

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