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Funnelish - Attentive

Send Funnelish funnel events to Attentive

Q: How do I check that Funnelish events are reaching Attentive?

Open Attentive › the subscriber's timeline, where the event appears against the profile rather than as an unattached activity.

Q: Can one purchase trigger the same flow twice?

No. One order produces one event, so a single purchase cannot trigger the same flow twice.

Q: How long does it take to connect Funnelish to Attentive?

Most brands are live in under 20 minutes. Once Funnelish events reach Upstack, every destination receives the same resolved events, Attentive included.

Each event is resolved to a person against a 750M+ device graph before it reaches Attentive, so flows trigger on a known profile rather than an anonymous session.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a Funnelish event reaches Attentive. Tracked on the funnel page, resolved to a person, then sent.

01 Capture

Captured from Funnelish

Add the Upstack Pixel to your Funnelish funnels to track what shoppers do there. When Funnelish creates the order in Shopify, Upstack records it like any other Shopify order.

See the Funnelish integration

FunnelishWhat it sends

page / eventsfrom the Upstack Pixel in each funnel’s head
fbclid / gclid / ttclidclick IDs kept on the way to checkout
order_idthe Shopify order Funnelish creates
order sourceshows as Funnelish in Upstack reports

02 Understand

Resolved to one person before it leaves

Every Funnelish event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationOne order produces one event, so a single purchase cannot trigger the same flow twice.
Bot and fraud filteringAutomated traffic never becomes a profile, so list quality and deliverability are not paying for it.

Messaging mistakes are expensive and public. These controls exist so a flow never fires against a profile that should not have received it.

03 Activate

Delivered to Attentive

Feed resolved customer profiles into Attentive so SMS journeys trigger on people, not sessions.

See the Attentive integration

AttentiveWhat it receives

phonethe subscriber key
emailsecondary identifier for cross-channel
event propertieswhat the journey triggers on

The catch

Funnel pages sit outside your Shopify theme, so storefront tracking never sees the visit that led to the order.

With the Upstack Pixel on each funnel, the funnel visit and the Shopify order Funnelish creates resolve against the same graph as the rest of your store.

Where to check in AttentiveSending you can audit

Attentive the subscriber's timeline

where the event appears against the profile rather than as an unattached activity.

What changes

What changes when Funnelish feeds Attentive. Two gains on the Attentive side, two on the Funnelish side.

Attentive

Server-side delivery

Events reach Attentive through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.

Attentive

Identity-resolved events

Events sent to Attentive carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Funnelish

Funnel pages tracked

The pixel loads in the head of every funnel page, so visits and the events you configure are recorded on pages your theme never touches.

Funnelish

One setup, every destination

Connect Funnelish once and forward to every ad platform and email tool you run.

Setup

Live in under 20 minutes.

Connect Funnelish once and every destination, Attentive included, is forwarded the same resolved events.

Upstack dashboardExample

Attentive Destination Healthy

Read the full Attentive setup guide

01

Add the Upstack Pixel to each funnel

In Funnelish, add the Upstack Pixel snippet to each funnel as a tracking code placed with Append To Page Head. If the funnel links to Shopify, add the script that keeps click IDs and UTMs on the link.
02

Add the Attentive destination

Under Destinations, add Attentive. Every resolved Funnelish event is then forwarded to it.
03

Check delivery to Attentive

Trace any event to the profile it resolved to, and see why.

FAQ

Questions about Funnelish and Attentive.

How do I check that Funnelish events are reaching Attentive?

Open Attentive › the subscriber's timeline, where the event appears against the profile rather than as an unattached activity.

Can one purchase trigger the same flow twice?

No. One order produces one event, so a single purchase cannot trigger the same flow twice.

How long does it take to connect Funnelish to Attentive?

Most brands are live in under 20 minutes. Once Funnelish events reach Upstack, every destination receives the same resolved events, Attentive included.