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Funnelish - Sendlane

Send Funnelish funnel events to Sendlane

Q: What happens if a contact doesn’t exist in Sendlane?

Upstack only sends events for contacts that already exist in Sendlane. If the visitor’s email isn’t found in your account, the event is skipped, which keeps your account clean and targets only real subscribers.

Q: Which events does Sendlane receive?

ViewContent as product-viewed-upstackified, AddToCart as added-to-cart-upstackified, InitiateCheckout as checkout-started-upstackified and Purchase as order-placed-upstackified.

Q: Which customer parameters are sent to Sendlane?

Upstack looks up each contact in Sendlane by email or Sendlane contact ID, and sends the event only if the contact already exists.

Q: How do I check that Funnelish events are reaching Sendlane?

Trigger a test action on your store, such as adding a product to cart, and check the contact’s activity feed in Sendlane. Events are sent only for contacts that already exist in Sendlane.

Q: How long does it take to connect Funnelish to Sendlane?

Most brands are live in under 20 minutes. Once Funnelish events reach Upstack, every destination receives the same resolved events, Sendlane included.

Each event is resolved to a person against a 750M+ device graph before it reaches Sendlane, so flows trigger on a known profile rather than an anonymous session.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a Funnelish event reaches Sendlane. Tracked on the funnel page, resolved to a person, then sent.

01 Capture

Captured from Funnelish

Add the Upstack Pixel to your Funnelish funnels to track what shoppers do there. When Funnelish creates the order in Shopify, Upstack records it like any other Shopify order.

See the Funnelish integration

FunnelishWhat it sends

page / eventsfrom the Upstack Pixel in each funnel’s head
fbclid / gclid / ttclidclick IDs kept on the way to checkout
order_idthe Shopify order Funnelish creates
order sourceshows as Funnelish in Upstack reports

02 Understand

Resolved to one person before it leaves

Every Funnelish event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationOne order produces one event, so a single purchase cannot trigger the same flow twice.
Bot and fraud filteringAutomated traffic never becomes a profile, so list quality and deliverability are not paying for it.

Messaging mistakes are expensive and public. These controls exist so a flow never fires against a profile that should not have received it.

03 Activate

Delivered to Sendlane

Forward resolved customer events to Sendlane for retention and lifecycle flows.

See the Sendlane integration

SendlaneWhat it receives

email / phonecontact key across email, SMS and reviews
event propertiesautomation triggers
order valueattribution

Which events reach Sendlane

Each Upstack event is mapped to the Sendlane event below before it is sent.

Upstack event	Sent to Sendlane as	Key data on the event
Product view	product-viewed-upstackified	product_id, product_name, product_img_url, variant_id
Add to cart	added-to-cart-upstackified	line_items, subtotal, total, currency
Checkout	checkout-started-upstackified	checkout_id, line_items, subtotal, total, currency
Purchase	order-placed-upstackified	order_id, line_items, total, currency, discounts

Upstack looks up each contact in Sendlane by email or Sendlane contact ID, and sends the event only if the contact already exists.

The catch

Funnel pages sit outside your Shopify theme, so storefront tracking never sees the visit that led to the order.

With the Upstack Pixel on each funnel, the funnel visit and the Shopify order Funnelish creates resolve against the same graph as the rest of your store.

Where to check in SendlaneSending you can audit

Sendlane the contact record

where the event should appear against one person rather than creating a second contact.

What changes

What changes when Funnelish feeds Sendlane. Two gains on the Sendlane side, two on the Funnelish side.

Sendlane

Server-side delivery

Upstack sends events to Sendlane from its servers only, so ad blockers and browser privacy settings can’t block delivery.

Sendlane

Identity-resolved events

Events sent to Sendlane carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Funnelish

Funnel pages tracked

The pixel loads in the head of every funnel page, so visits and the events you configure are recorded on pages your theme never touches.

Funnelish

One setup, every destination

Connect Funnelish once and forward to every ad platform and email tool you run.

Setup

Live in under 20 minutes.

You need a Sendlane account where you can generate an API Access Token and create a Custom Integration.

Upstack dashboardExample

Sendlane Destination Healthy

Read the full Sendlane setup guide

01

Add the Upstack Pixel to each funnel

In Funnelish, add the Upstack Pixel snippet to each funnel as a tracking code placed with Append To Page Head. If the funnel links to Shopify, add the script that keeps click IDs and UTMs on the link.
02

Add the Sendlane destination

Under Destinations, add Sendlane with two credentials: an API Access Token from Settings, API, and the Integration Token from a new Custom Integration under Integrations in Sendlane.
03

Check the contact’s activity feed

Trigger a test action on your store, such as adding a product to cart, and check the contact’s activity feed in Sendlane. Events are sent only for contacts that already exist in Sendlane.

FAQ

Questions about Funnelish and Sendlane.

What happens if a contact doesn’t exist in Sendlane?

Upstack only sends events for contacts that already exist in Sendlane. If the visitor’s email isn’t found in your account, the event is skipped, which keeps your account clean and targets only real subscribers.

Which events does Sendlane receive?

ViewContent as product-viewed-upstackified, AddToCart as added-to-cart-upstackified, InitiateCheckout as checkout-started-upstackified and Purchase as order-placed-upstackified.

Which customer parameters are sent to Sendlane?

Upstack looks up each contact in Sendlane by email or Sendlane contact ID, and sends the event only if the contact already exists.

How do I check that Funnelish events are reaching Sendlane?

Trigger a test action on your store, such as adding a product to cart, and check the contact’s activity feed in Sendlane. Events are sent only for contacts that already exist in Sendlane.

How long does it take to connect Funnelish to Sendlane?

Most brands are live in under 20 minutes. Once Funnelish events reach Upstack, every destination receives the same resolved events, Sendlane included.