Funnelish to Gorgias
Forward every Funnelish event to Gorgias server-side, resolved to a person against a 750M+ device graph — so every touchpoint lands against one customer, not a fragment of one.
Connection
Connect Funnelish to Gorgias with Upstack Data
Funnelish
Capture every Funnelish order and one-click upsell from the server, so funnel revenue is counted in full rather than at the first step.
Funnelish integrationGorgias
Give support the resolved customer — every order and touchpoint attached to one profile.
Gorgias integrationWhat changes
What changes when Funnelish feeds Gorgias.
Server-side delivery
Events reach Gorgias through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.
Identity-resolved events
Every event sent to Gorgias carries a resolved customer, matched against a 750M+ device graph.
Every event, server-side
Storefront and checkout events are captured from Funnelish on the server, independent of the browser.
One setup, every destination
Connect Funnelish once and forward to every ad platform, email tool and warehouse you run.
What actually moves
What Funnelish carries, and what Gorgias needs.
Funnelish and Gorgias describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Funnelish can put on an event, the right is what Gorgias can actually use.
Funnelish sends
- order_id
- Funnelish order, including the upsell sequence
- email / phone
- contact from the order form
- line_items
- initial offer plus every accepted upsell
- total / upsell_total
- the full amount taken, not the first step
- funnel_id / step
- which funnel and which step converted
- customer_type
- new or returning, resolved before send
Gorgias receives
- email / phone
- match the ticket to a customer
- order history
- give the agent context
- external_id
- one profile, not three
Delivery you can audit
How you know it is working.
Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.
Per-order inspection
Trace any request back to the order and customer it came from.Deduplication
One purchase, one request — even when the order is amended.Bot and fraud filtering
Fraudulent orders never enter the request queue.
Where to check in Gorgias
Gorgiasopen any ticket. The customer sidebar should show the full order history rather than a single order.
Related connectors
Other places Funnelish can send to.
- FunnelishMeta Conversions API
- FunnelishGoogle Ads Conversions
- FunnelishTikTok Events API
- FunnelishPinterest
- FunnelishSnapchat
- FunnelishReddit
- FunnelishMicrosoft Ads
- FunnelishX
Other sources that feed Gorgias.
- ShopifyGorgias
- WooCommerceGorgias
- BigCommerceGorgias
- Checkout ChampGorgias
- RechargeGorgias
- Custom stackGorgias
- Lasso CommerceGorgias
- Phoenix TechnologiesGorgias
- SkioGorgias
- Loop SubscriptionsGorgias
- StripeGorgias
- Everything Gorgias can take12 sources feed Gorgias, and the setup is the same for each one.Gorgias integration
- How resolution worksEvery event matched against a 750M+ device graph before it is forwarded.Upstack Signal
- What it costsThree plans that scale with your order volume. Every connector is on every plan.See pricing
Get Funnelish talking to Gorgias.
A 15-minute walkthrough of this connector on your own account.