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Funnelish - Yotpo

Yotpo

Send Funnelish funnel events to Yotpo

Q: How do I check that Funnelish events are reaching Yotpo?

Open Yotpo › Reviews › the request queue, which should now contain the orders that previously had no email attached.

Q: Will a customer be asked twice about one order?

No. One purchase, one request, even when the order is amended.

Q: How long does it take to connect Funnelish to Yotpo?

Most brands are live in under 20 minutes. Once Funnelish events reach Upstack, every destination receives the same resolved events, Yotpo included.

Each event is resolved to a person against a 750M+ device graph before it reaches Yotpo, so every touchpoint lands against one customer, not a fragment of one.

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US device IDs in the graph: 750M+
Match rate on events: 90%+
Identity window, per customer: Lifetime
Most brands are live: <20 min

How it flows

How a Funnelish event reaches Yotpo. Tracked on the funnel page, resolved to a person, then sent.

01 Capture

Captured from Funnelish

Add the Upstack Pixel to your Funnelish funnels to track what shoppers do there. When Funnelish creates the order in Shopify, Upstack records it like any other Shopify order.

See the Funnelish integration

FunnelishWhat it sends

page / eventsfrom the Upstack Pixel in each funnel’s head
fbclid / gclid / ttclidclick IDs kept on the way to checkout
order_idthe Shopify order Funnelish creates
order sourceshows as Funnelish in Upstack reports

02 Understand

Resolved to one person before it leaves

Every Funnelish event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.

How resolution works

Resolved before it is sent

IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.
DeduplicationOne purchase, one request, even when the order is amended.
Bot and fraud filteringFraudulent orders never enter the request queue.

Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.

03 Activate

Delivered to Yotpo

Enrich post-purchase touchpoints in Yotpo with identity-resolved order data.

See the Yotpo integration

YotpoWhat it receives

emailwho to ask for the review
order_idwhich purchase the request is about
product IDswhich product is being reviewed

The catch

A funnel order carries the contact fields from the order form and nothing else.

Without resolution a repeat funnel buyer looks like a new person on every purchase, so review and loyalty history never accumulates.

Where to check in YotpoDelivery you can audit

Yotpo Reviews the request queue

which should now contain the orders that previously had no email attached.

What changes

What changes when Funnelish feeds Yotpo. Two gains on the Yotpo side, two on the Funnelish side.

Yotpo

Server-side delivery

Events reach Yotpo through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.

Yotpo

Identity-resolved events

Events sent to Yotpo carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.

Funnelish

Funnel pages tracked

The pixel loads in the head of every funnel page, so visits and the events you configure are recorded on pages your theme never touches.

Funnelish

One setup, every destination

Connect Funnelish once and forward to every ad platform and email tool you run.

Setup

Live in under 20 minutes.

Connect Funnelish once and every destination, Yotpo included, is forwarded the same resolved events.

Upstack dashboardExample

Yotpo Destination Healthy

Read the full Yotpo setup guide

01

Add the Upstack Pixel to each funnel

In Funnelish, add the Upstack Pixel snippet to each funnel as a tracking code placed with Append To Page Head. If the funnel links to Shopify, add the script that keeps click IDs and UTMs on the link.
02

Add the Yotpo destination

Under Destinations, add Yotpo. Every resolved Funnelish event is then forwarded to it.
03

Check delivery to Yotpo

Trace any request back to the order and customer it came from.