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Upstack Data

Recharge to Klaviyo

Forward every Recharge event to Klaviyo server-side, resolved to a person against a 750M+ device graph — so flows trigger on a known profile rather than an anonymous session.

What changes

What changes when Recharge feeds Klaviyo.

Recover carts you couldn’t email

Anonymous browsers are resolved to a known profile, so abandonment flows can trigger for visitors Klaviyo never identified.

Profiles, not sessions

Events arrive attached to a resolved customer, so flow logic and segmentation work on a person.

Subscriptions as their own conversion

Send new subscriptions to the ad platforms as a distinct event, not lumped in with one-time orders.

Renewals counted properly

Recurring charges are forwarded as real revenue, so LTV reporting reflects what the customer is actually worth.

What actually moves

What Recharge carries, and what Klaviyo needs.

Recharge and Klaviyo describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Recharge can put on an event, the right is what Klaviyo can actually use.

Recharge sends

subscription_id
the subscription, not the order
charge_id
each recurring charge
email / phone
subscriber contact
status
active, cancelled, paused, reactivated
is_first_charge
new subscription versus renewal
product / frequency
what they subscribed to and how often

Klaviyo receives

email / phone
the profile key — no profile, no send
external_id
tie a browse to a known person
$value
flow and campaign revenue attribution
event properties
what the flow branches on

Sending you can audit

How you know it is working.

Messaging mistakes are expensive and public. These controls exist so a flow never fires against a profile that should not have received it.

  • Per-profile inspection

    Trace any event to the profile it resolved to, and see why.
  • Deduplication

    One order produces one event, so a single purchase cannot trigger the same flow twice.
  • Bot and fraud filtering

    Automated traffic never becomes a profile, so list quality and deliverability are not paying for it.

Where to check in Klaviyo

KlaviyoAnalyticsMetrics. The event appears as its own metric, and the profile count on it is the number you were losing before.

Get Recharge talking to Klaviyo.

A 15-minute walkthrough of this connector on your own account.