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Upstack Data

Recharge to Omnisend

Forward every Recharge event to Omnisend server-side, resolved to a person against a 750M+ device graph — so flows trigger on a known profile rather than an anonymous session.

What changes

What changes when Recharge feeds Omnisend.

Server-side delivery

Events reach Omnisend through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.

Identity-resolved events

Every event sent to Omnisend carries a resolved customer, matched against a 750M+ device graph.

Subscriptions as their own conversion

Send new subscriptions to the ad platforms as a distinct event, not lumped in with one-time orders.

Renewals counted properly

Recurring charges are forwarded as real revenue, so LTV reporting reflects what the customer is actually worth.

What actually moves

What Recharge carries, and what Omnisend needs.

Recharge and Omnisend describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Recharge can put on an event, the right is what Omnisend can actually use.

Recharge sends

subscription_id
the subscription, not the order
charge_id
each recurring charge
email / phone
subscriber contact
status
active, cancelled, paused, reactivated
is_first_charge
new subscription versus renewal
product / frequency
what they subscribed to and how often

Omnisend receives

email / phone
contact key
event properties
workflow triggers
cart / order value
revenue attribution

Sending you can audit

How you know it is working.

Messaging mistakes are expensive and public. These controls exist so a flow never fires against a profile that should not have received it.

  • Per-profile inspection

    Trace any event to the profile it resolved to, and see why.
  • Deduplication

    One order produces one event, so a single purchase cannot trigger the same flow twice.
  • Bot and fraud filtering

    Automated traffic never becomes a profile, so list quality and deliverability are not paying for it.

Where to check in Omnisend

OmnisendAudiencethe contact's activity, and the automation's own trigger log.

Get Recharge talking to Omnisend.

A 15-minute walkthrough of this connector on your own account.