- US device IDs in the graph
- 750M+
- Match rate on events
- 90%+
- Identity window, per customer
- Lifetime
- Most brands are live
- <20 min
How it flows
How a Recharge event reaches OpenAI Ads. Captured on the server, resolved to a person, then sent.
01 Capture
Captured from Recharge
Bring subscription events into the same resolved customer: new subscriptions, renewals, churn and reactivation.
See the Recharge integration →
RechargeWhat it sends subscription_idthe subscription, not the ordercharge_ideach recurring chargeemail / phonesubscriber contactstatusactive, cancelled, paused, reactivatedis_first_chargenew subscription versus renewalproduct / frequencywhat they subscribed to and how often
02 Understand
Resolved to one person before it leaves
Every Recharge event is matched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer rather than two strangers.
How resolution works →
Resolved before it is sent - IdentityMatched against a 750M+ device graph, so a phone browse and a desktop checkout resolve to one customer.
customer_typeNew or returning, resolved before send.- DeduplicationBrowser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
- Bot and fraud filteringAutomated traffic never reaches the model, because what you keep out of the training set matters as much as what goes in.
03 Activate
Delivered to OpenAI Ads
Forward identity-resolved conversions to OpenAI Ads, so a channel with no established attribution history starts with clean server-side measurement.
See the OpenAI Ads integration →
OpenAI AdsWhat it receives hashed email / phoneidentity matching on arrivalclick / session referencecredit the assistant interactionevent_iddedupe against any browser-side reportvalue / currencyvalue-based optimizationexternal_idstable person across sessions
The catch
Recharge fires a charge event on every renewal.
Forwarded naively, your ad platform learns that customers you already acquired keep converting, and prospecting drifts toward people who look like existing subscribers. Only the first charge is an acquisition.
Where to check in OpenAI AdsDelivery you can audit
OpenAI Ads › Measurement › Conversions
Server-reported conversions list the parameters that arrived with them.
What changes
What changes when Recharge feeds OpenAI Ads. Two gains on the OpenAI Ads side, two on the Recharge side.
OpenAI Ads
Server-side delivery
Events reach OpenAI Ads through its server API rather than the browser, so ad blockers and ITP don’t cost you conversions.
OpenAI Ads
Identity-resolved events
Events sent to OpenAI Ads carry the resolved customer whenever Upstack can identify one, matched against a 750M+ device graph.
Recharge
Subscriptions as their own conversion
Send new subscriptions to the ad platforms as a distinct event, not lumped in with one-time orders.
Recharge
Renewals counted properly
Recurring charges are forwarded as real revenue, so LTV reporting reflects what the customer is actually worth.
Setup
Live in under 20 minutes.
Connect Recharge once and every destination, OpenAI Ads included, is forwarded the same resolved events.
Upstack dashboardExample
Recharge Data source Connected
OpenAI Ads Destination Healthy
Read the full OpenAI Ads setup guide → -
01
Connect Recharge
Bring subscription events into the same resolved customer: new subscriptions, renewals, churn and reactivation.
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02
Add the OpenAI Ads destination
Under Destinations, add OpenAI Ads. Every resolved Recharge event is then forwarded to it.
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03
Check delivery to OpenAI Ads
Every conversion is inspectable from the moment it fires to the moment the platform confirms it.
FAQ
Questions about Recharge and OpenAI Ads.
How do I check that Recharge events are reaching OpenAI Ads?
Open OpenAI Ads › Measurement › Conversions. Server-reported conversions list the parameters that arrived with them.
Will a purchase be counted twice?
No. Browser and server copies of the same purchase collapse on event ID, so nothing is counted twice.
How long does it take to connect Recharge to OpenAI Ads?
Most brands are live in under 20 minutes. Once Recharge is connected, every destination receives the same resolved events, OpenAI Ads included.