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Upstack Data

Shopify to HubSpot

Forward every Shopify event to HubSpot server-side, resolved to a person against a 750M+ device graph — so records and reporting reflect the person, not the device.

What changes

What changes when Shopify feeds HubSpot.

Server-side delivery

Events reach HubSpot through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.

Identity-resolved events

Every event sent to HubSpot carries a resolved customer, matched against a 750M+ device graph.

100% of conversions, server-side

Orders are captured from Shopify’s servers, so nothing is lost to ad blockers, ITP or a failed browser call.

Recognise returning customers

Shopify customer IDs, emails and phones are matched against the graph, so repeat buyers are identified across devices.

What actually moves

What Shopify carries, and what HubSpot needs.

Shopify and HubSpot describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Shopify can put on an event, the right is what HubSpot can actually use.

Shopify sends

order_id
Shopify order and checkout token
email / phone
customer contact from checkout
customer_id
Shopify customer record, if they have one
line_items
products, variants and quantities
total / subtotal / discount
order economics
customer_type
new or returning, resolved before send

HubSpot receives

email
the contact key
lifecycle properties
stage and pipeline
deal / order value
revenue on the record

Records you can audit

How you know it is working.

A CRM is only as trustworthy as its worst duplicate. These controls exist so the record reflects the person.

  • Per-record inspection

    Trace any property back to the event that set it.
  • Deduplication

    One person, one record, across devices and identifiers.
  • Bot and fraud filtering

    Automated traffic never becomes a contact.

Where to check in HubSpot

HubSpotthe contact timeline, and the duplicate-management view, which should stop growing.

Get Shopify talking to HubSpot.

A 15-minute walkthrough of this connector on your own account.