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Upstack Data

BigCommerce to HubSpot

Forward every BigCommerce event to HubSpot server-side, resolved to a person against a 750M+ device graph — so records and reporting reflect the person, not the device.

What changes

What changes when BigCommerce feeds HubSpot.

Server-side delivery

Events reach HubSpot through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.

Identity-resolved events

Every event sent to HubSpot carries a resolved customer, matched against a 750M+ device graph.

Every event, server-side

Storefront and checkout events are captured from BigCommerce on the server, independent of the browser.

One setup, every destination

Connect BigCommerce once and forward to every ad platform, email tool and warehouse you run.

What actually moves

What BigCommerce carries, and what HubSpot needs.

BigCommerce and HubSpot describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what BigCommerce can put on an event, the right is what HubSpot can actually use.

BigCommerce sends

order_id
BigCommerce order
email / phone
checkout contact
customer_id
BigCommerce customer record
products
catalogue items on the order
total_inc_tax
order value

HubSpot receives

email
the contact key
lifecycle properties
stage and pipeline
deal / order value
revenue on the record

Records you can audit

How you know it is working.

A CRM is only as trustworthy as its worst duplicate. These controls exist so the record reflects the person.

  • Per-record inspection

    Trace any property back to the event that set it.
  • Deduplication

    One person, one record, across devices and identifiers.
  • Bot and fraud filtering

    Automated traffic never becomes a contact.

Where to check in HubSpot

HubSpotthe contact timeline, and the duplicate-management view, which should stop growing.

Get BigCommerce talking to HubSpot.

A 15-minute walkthrough of this connector on your own account.