Shopify to Okendo
Forward every Shopify event to Okendo server-side, resolved to a person against a 750M+ device graph — so every touchpoint lands against one customer, not a fragment of one.
Connection
Connect Shopify to Okendo with Upstack Data
Shopify
One server-side setup that captures every Shopify storefront and checkout event, then forwards it to every tool you spend on.
Shopify integrationOkendo
Send resolved customers and orders to Okendo so review requests reach the right person.
Okendo integrationWhat changes
What changes when Shopify feeds Okendo.
Server-side delivery
Events reach Okendo through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.
Identity-resolved events
Every event sent to Okendo carries a resolved customer, matched against a 750M+ device graph.
100% of conversions, server-side
Orders are captured from Shopify’s servers, so nothing is lost to ad blockers, ITP or a failed browser call.
Recognise returning customers
Shopify customer IDs, emails and phones are matched against the graph, so repeat buyers are identified across devices.
What actually moves
What Shopify carries, and what Okendo needs.
Shopify and Okendo describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Shopify can put on an event, the right is what Okendo can actually use.
Shopify sends
- order_id
- Shopify order and checkout token
- email / phone
- customer contact from checkout
- customer_id
- Shopify customer record, if they have one
- line_items
- products, variants and quantities
- total / subtotal / discount
- order economics
- customer_type
- new or returning, resolved before send
Okendo receives
- who to survey
- order_id
- the purchase in question
- product IDs
- what to ask about
Delivery you can audit
How you know it is working.
Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.
Per-order inspection
Trace any request back to the order and customer it came from.Deduplication
One purchase, one request — even when the order is amended.Bot and fraud filtering
Fraudulent orders never enter the request queue.
Where to check in Okendo
Okendothe review request schedule, checked against the same day's orders.
Related connectors
Other places Shopify can send to.
- ShopifyMeta Conversions API
- ShopifyGoogle Ads Conversions
- ShopifyTikTok Events API
- ShopifyPinterest
- ShopifySnapchat
- ShopifyReddit
- ShopifyMicrosoft Ads
- ShopifyX
Other sources that feed Okendo.
- WooCommerceOkendo
- BigCommerceOkendo
- Checkout ChampOkendo
- RechargeOkendo
- Custom stackOkendo
- FunnelishOkendo
- Lasso CommerceOkendo
- Phoenix TechnologiesOkendo
- SkioOkendo
- Loop SubscriptionsOkendo
- StripeOkendo
- Everything Okendo can take12 sources feed Okendo, and the setup is the same for each one.Okendo integration
- How resolution worksEvery event matched against a 750M+ device graph before it is forwarded.Upstack Signal
- What it costsThree plans that scale with your order volume. Every connector is on every plan.See pricing
Get Shopify talking to Okendo.
A 15-minute walkthrough of this connector on your own account.