BigCommerce to Okendo
Forward every BigCommerce event to Okendo server-side, resolved to a person against a 750M+ device graph — so every touchpoint lands against one customer, not a fragment of one.
Connection
Connect BigCommerce to Okendo with Upstack Data
What changes
What changes when BigCommerce feeds Okendo.
Server-side delivery
Events reach Okendo through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.
Identity-resolved events
Every event sent to Okendo carries a resolved customer, matched against a 750M+ device graph.
Every event, server-side
Storefront and checkout events are captured from BigCommerce on the server, independent of the browser.
One setup, every destination
Connect BigCommerce once and forward to every ad platform, email tool and warehouse you run.
What actually moves
What BigCommerce carries, and what Okendo needs.
BigCommerce and Okendo describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what BigCommerce can put on an event, the right is what Okendo can actually use.
BigCommerce sends
- order_id
- BigCommerce order
- email / phone
- checkout contact
- customer_id
- BigCommerce customer record
- products
- catalogue items on the order
- total_inc_tax
- order value
Okendo receives
- who to survey
- order_id
- the purchase in question
- product IDs
- what to ask about
Delivery you can audit
How you know it is working.
Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.
Per-order inspection
Trace any request back to the order and customer it came from.Deduplication
One purchase, one request — even when the order is amended.Bot and fraud filtering
Fraudulent orders never enter the request queue.
Where to check in Okendo
Okendothe review request schedule, checked against the same day's orders.
Related connectors
Other places BigCommerce can send to.
- BigCommerceMeta Conversions API
- BigCommerceGoogle Ads Conversions
- BigCommerceTikTok Events API
- BigCommercePinterest
- BigCommerceSnapchat
- BigCommerceReddit
- BigCommerceMicrosoft Ads
- BigCommerceX
Other sources that feed Okendo.
- ShopifyOkendo
- WooCommerceOkendo
- Checkout ChampOkendo
- RechargeOkendo
- Custom stackOkendo
- FunnelishOkendo
- Lasso CommerceOkendo
- Phoenix TechnologiesOkendo
- SkioOkendo
- Loop SubscriptionsOkendo
- StripeOkendo
- Everything Okendo can take12 sources feed Okendo, and the setup is the same for each one.Okendo integration
- How resolution worksEvery event matched against a 750M+ device graph before it is forwarded.Upstack Signal
- What it costsThree plans that scale with your order volume. Every connector is on every plan.See pricing
Get BigCommerce talking to Okendo.
A 15-minute walkthrough of this connector on your own account.