Lasso Commerce to Gorgias
Forward every Lasso Commerce event to Gorgias server-side, resolved to a person against a 750M+ device graph — so every touchpoint lands against one customer, not a fragment of one.
Connection
Connect Lasso Commerce to Gorgias with Upstack Data
Lasso Commerce
Capture Lasso Commerce checkouts and upsells server-side, so orders that never touch a storefront page are still resolved and forwarded.
Lasso Commerce integrationGorgias
Give support the resolved customer — every order and touchpoint attached to one profile.
Gorgias integrationWhat changes
What changes when Lasso Commerce feeds Gorgias.
Server-side delivery
Events reach Gorgias through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.
Identity-resolved events
Every event sent to Gorgias carries a resolved customer, matched against a 750M+ device graph.
Every event, server-side
Storefront and checkout events are captured from Lasso Commerce on the server, independent of the browser.
One setup, every destination
Connect Lasso Commerce once and forward to every ad platform, email tool and warehouse you run.
What actually moves
What Lasso Commerce carries, and what Gorgias needs.
Lasso Commerce and Gorgias describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Lasso Commerce can put on an event, the right is what Gorgias can actually use.
Lasso Commerce sends
- order_id
- Lasso checkout order reference
- email / phone
- contact captured at checkout
- line_items
- products and quantities on the order
- total / discount
- order economics after adjustments
- landing_domain
- the site the shopper started on, before the checkout hop
- customer_type
- new or returning, resolved before send
Gorgias receives
- email / phone
- match the ticket to a customer
- order history
- give the agent context
- external_id
- one profile, not three
Delivery you can audit
How you know it is working.
Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.
Per-order inspection
Trace any request back to the order and customer it came from.Deduplication
One purchase, one request — even when the order is amended.Bot and fraud filtering
Fraudulent orders never enter the request queue.
Where to check in Gorgias
Gorgiasopen any ticket. The customer sidebar should show the full order history rather than a single order.
Related connectors
Other places Lasso Commerce can send to.
- Lasso CommerceMeta Conversions API
- Lasso CommerceGoogle Ads Conversions
- Lasso CommerceTikTok Events API
- Lasso CommercePinterest
- Lasso CommerceSnapchat
- Lasso CommerceReddit
- Lasso CommerceMicrosoft Ads
- Lasso CommerceX
Other sources that feed Gorgias.
- ShopifyGorgias
- WooCommerceGorgias
- BigCommerceGorgias
- Checkout ChampGorgias
- RechargeGorgias
- Custom stackGorgias
- FunnelishGorgias
- Phoenix TechnologiesGorgias
- SkioGorgias
- Loop SubscriptionsGorgias
- StripeGorgias
- Everything Gorgias can take12 sources feed Gorgias, and the setup is the same for each one.Gorgias integration
- How resolution worksEvery event matched against a 750M+ device graph before it is forwarded.Upstack Signal
- What it costsThree plans that scale with your order volume. Every connector is on every plan.See pricing
Get Lasso Commerce talking to Gorgias.
A 15-minute walkthrough of this connector on your own account.