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Upstack Data

Shopify to Yotpo

Forward every Shopify event to Yotpo server-side, resolved to a person against a 750M+ device graph — so every touchpoint lands against one customer, not a fragment of one.

What changes

What changes when Shopify feeds Yotpo.

Server-side delivery

Events reach Yotpo through its server API, not the browser — so ad blockers, ITP and consent banners don’t cost you conversions.

Identity-resolved events

Every event sent to Yotpo carries a resolved customer, matched against a 750M+ device graph.

100% of conversions, server-side

Orders are captured from Shopify’s servers, so nothing is lost to ad blockers, ITP or a failed browser call.

Recognise returning customers

Shopify customer IDs, emails and phones are matched against the graph, so repeat buyers are identified across devices.

What actually moves

What Shopify carries, and what Yotpo needs.

Shopify and Yotpo describe a customer with different vocabularies. This is the mapping Upstack applies on the way through — the left column is what Shopify can put on an event, the right is what Yotpo can actually use.

Shopify sends

order_id
Shopify order and checkout token
email / phone
customer contact from checkout
customer_id
Shopify customer record, if they have one
line_items
products, variants and quantities
total / subtotal / discount
order economics
customer_type
new or returning, resolved before send

Yotpo receives

email
who to ask for the review
order_id
which purchase the request is about
product IDs
which product is being reviewed

Delivery you can audit

How you know it is working.

Post-purchase timing is the whole product. These controls exist so requests go to the right person at the right point.

  • Per-order inspection

    Trace any request back to the order and customer it came from.
  • Deduplication

    One purchase, one request — even when the order is amended.
  • Bot and fraud filtering

    Fraudulent orders never enter the request queue.

Where to check in Yotpo

YotpoReviewsthe request queue, which should now contain the orders that previously had no email attached.

Get Shopify talking to Yotpo.

A 15-minute walkthrough of this connector on your own account.